Return Policy

Our plants are labeled correctly, pest-free, healthy, and maintained. They are guaranteed to flourish with proper care. Please follow our well-educated nursery staff's advice.

Returns and exchanges can be made with the returned merchandise and the sales receipt within 60 days of purchase. Please understand that we cannot guarantee our plants against improper care, extreme weather conditions, insects and/or disease damage.

Returns are only valid if we have the healthy plant, plant tag, original nursery pot, and receipt. Any questions? Give us a call.

Privacy Policy

At Orchard's Nursery, we are committed to protecting and respecting our customers' privacy. We promise to keep the information you voluntarily give to us safe, and we promise to never share or sell any of your data or information to anyone. We do not collect any information without your consent. We collect information you give to us, such as contact information (your name, email address, and phone number), by submitting forms on our website. This information will only be used to contact you if you ask us a question or sign up for our weekly digital newsletters sent out via email. We ask for this information so we can correctly identify you and answer your question in a timely manner, or send our weekly newsletters to the correct individual.

If you purchase one of our gift certificates, we ask for your billing and contact information. By providing this information and purchasing one of our gift certificates, a record of your purchase will be recorded. It is always your choice whether to provide any of your personal information and none will be collected without your consent or knowledge. However, by choosing to opt out of providing the information we request, you may be unable to access certain services or purchase products.